Return Policy
“We would like to inform you about our new product exchange policy.
From 20 October 2022 onwards, you will not be able to exchange the
product, but you can return the product via this form" Click >>
here
Products can be returned under the following conditions:
- Return within 14 days after receive
- The product must be in its original condition with price tag, add-on accessories, and warranty card which have not been damaged nor removed
- The product is not in the non-returnable product list. Please check the list from below table
| CATEGORY | NON-EXCHANGEABLE / RETURNABLE PRODUCTS |
|---|---|
| Apparel | Swimwear, Lingerie and Underwear, Socks |
| Health and Beauty | Dietary Supplement, Massage Chair |
| Sports |
|
| Others | Clearance Items |
